Cruise Operator

Company Description

ISSTA Group is a leading public travel company in Israel, established in 1956. Our professional team offers a variety of innovative and impressive travel experiences, from vacation packages, overseas performances, adventure holidays, to exotic cruise destinations. Over the years, ISSTA has become a household name for vacations among Israelis, thanks to our excellent staff. Many of our travel agents, operations personnel, and technology experts have grown and developed within the company, making ISSTA a trusted brand. Our products are available through travel agents and a leading online platform, providing special offers to meet the needs of most Israelis. ISSTA also offers a unique "Gift Card" product, widely chosen as employee benefits by major companies, and a dedicated department for corporate travel events.

Role Description

This is a full-time role for a Cruise Operator, located on-site in the Tel Aviv District, Israel. The Cruise Operator will be responsible for coordinating and managing cruise travel arrangements. Typical tasks include overseeing cruise booking for agents, managing itineraries, providing agent service, and handling administrative duties everyting from airline, land arranements and ticketing. The role also entails liaising with cruise lines, resolving client issues, and ensuring an exceptional travel experience for all cruise passengers.

Qualifications

• Travel booking and itinerary management skills
• Strong customer service and client relations skills
• Administrative skills and attention to detail
• Ability to work effectively on-site in a team environment
• Experience in the travel industry is an advantage
• Fluency in Hebrew and English languages
• Proficient in using travel booking systems and office software
• Degree in Tourism, Hospitality, or a related field is beneficial