Client Success & Sales Support Specialist

Location: Rehovot, Israel (Evening Hours)

Type: Part-Time or Full-Time (Minimum 4 hours/day, 4-5 days a week)

We're looking for a Client Success & Sales Support Specialist to join our team and help drive a smooth, positive experience for prospective and onboarding clients. This role is essential to supporting our Sales Development Representatives (SDRs), managing early client communications, and collecting feedback that helps refine our client journey.

You’ll play a key part in helping organize lead activity, coordinate follow-ups, and ensure client records are up to date. You’ll also communicate directly with individuals exploring our services—both paid and pro-bono—and help guide them through the onboarding process. If you enjoy communicating clearly, keeping things organized, and taking initiative, this is a great fit.

What You’ll Do

• Support SDRs with lead tracking, CRM updates, and scheduling
• Coordinate internal meetings and prep materials for client calls
• Interact with potential clients and assist during onboarding
• Serve as a communication bridge between clients and internal teams
• Gather informal feedback during early client engagement and share insights
  
  

• Strong, clear communication skills in English
• Organized, reliable, and detail-oriented
• Comfortable speaking with clients and working across teams
• Able to manage multiple tasks and keep accurate records
• Training provided—prior experience is a plus but not required
  
  

• Work with a mission-driven team focused on meaningful investigative work
• Flexible evening schedule (aligned with U.S. hours)
• Friendly, supportive environment with growth opportunities
• Potential to move into Operations or Sales based on performance and interests
• Make a real impact in both client relations and behind-the-scenes support