Head of Reception & Administration

Company Description

Medbalance is a private, integrative medical center located within the Ichilov complex in Tel Aviv.

We specialize in the treatment of metabolic diseases such as obesity, diabetes, high blood pressure, high cholesterol, and digestive system issues.

Our approach integrates advanced technologies from conventional medicine with alternative medicine therapies.

Thanks to our unique method of comprehensive diagnosis, a personalized and integrative treatment plan our patients successfully achieve their health goals and minimize their dependence on pills and medications.

You are welcome to visit our website for more information

https://www.medbalance.co.il/

Role Description

As Head of Reception & Administration, you will be the central pillar of our clinic. You will be responsible for the operational and administrative management of our reception teams, ultrasound department, laboratory staff, and acupuncture therapists. This role involves ensuring the smooth and efficient operation of all these units, coordinating all parties to guarantee high patient and staff satisfaction, and meeting the clinic's objectives.

Qualifications

• Proven experience in administrative and operational management – a must!
• Experience in team leadership/management – a must!
• Knowledge and experience working with metrics, KPIs, and report analysis – a must!
• Prior experience in the medical field/clinics – a significant advantage.
• Experience in customer retention – an advantage.
• High-level organizational and planning skills, meticulous attention to detail, and impeccable order.
• Proficiency in computer systems and MS Office applications.
• Excellent interpersonal communication, ability to motivate and lead employees.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Service-oriented, patient, and empathetic towards patients and staff.
• Proactive, responsible, and a "can-do" attitude.