System Administrator

Description

Nayax is a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sectors.

we are currently seeking a System Administrator to join our IT team, which is responsible for or supporting the company’s users on the computers systems. This role includes answering telephones, operating a remote control, setting up stations and installing computers.

The System Administrator will report to the Infrastructure Systems Team Leader.

Key Responsibilities

• Provide end user support resolving technical issues in a Windows/Mac environment (local and remote).
• Respond to IT support tickets, troubleshoot hardware and software problems with Apple and Microsoft products, both on-site and remote.
• Provide remote support through phone or video.
• Troubleshoot multiple computer platforms and hardware/software, including: Windows 10 & 11, Android browsers and iOS.
• Troubleshoot networked and local printers.
• Identify and resolve hardware and software application conflicts on wan / lan Network faults, SSL-VPN, cellular modems, ClearPass, IP telephones.
• Accompany and train users on the computer system using hardware / software.
• Set-up new workstations including monitors, phones, software and hardware.
• Follow Help Desk procedures and maintain the IT systems documentation.
  
  

• More than 2 years of work experience as a helpdesk/IT - must
• Familiarity with hardware components (desktops, laptops, servers) - must
• Great communication skills, communication with employees all around the globe
• Multi-Tasking skills and ability to work under pressure.
• High level of English is required (verbal and written).
  
  

• Certification as MCSA /or CCNA
• Experience within a fast growing organization.