About us

Goods is an E-commerce logistics SaaS platform that is transforming the way companies handle their B2C and B2B logistics operations, Goods harmonizes brand’s logistics – ecommerce stores, warehouse and inventory management into one centralized platform.

Role Description

We are looking for a Technical Product manager to lead customer’s onboarding process, create high-quality documentation for our developer team including APIs and integration processes. You’ll join our Product team based in Hod-Hashron, Israel.

• Plan and lead customer’s onboarding process, platform modules and integrations with focus on outstanding user experience
• Create high-quality and comprehensive documentation for our requested APIs and integration processes.
• Create technical specifications, and knowledge base articles ensuring accuracy, clarity, and coherence.
• Work closely with R&D and Customer success team for problem-solving and escalations.
• Check system behavior via SQL queries and valid business process within the platform.

Requirements

• 2 years of experience in Product manager \ Project support \ API Integration Specialist; B2B and SaaS product is highly preferable.
• 2 years of experience with business processes especially logistics and ecommerce.
• Excellent English - Verbal and written - must.
• Strong understanding of API integrations and SQL queries - must.
• Commitment and strong drive to explore, troubleshoot, and diagnose web applications, using Postman, application logs, SQL, and other relevant systems.
• Excellent interpersonal skills, verbal/written communication, presentation skills, and multitasking abilities
• Bachelor’s degree in business, Science (B.Sc.), Industrial Engineering or related field.