Heating Air Conditioning Technician

Job Title: Senior HVAC Technician – Mobile Phone Support (White Glove Service)

Location: Har Tuv - Bet Shemesh (In office only)

 Schedule: 3pm - 12AM midnight (American Hours Shift)

About the Role

We’re looking for an experienced and customer-focused HVAC Technician to join our team. This in-office role blends hands-on HVAC skillsets with remote troubleshooting support, making it a perfect fit for a well-rounded technician who thrives in a dynamic environment. You'll be responsible for supporting our customers with their installation, maintenance, and repair needs remotely from our office, with a particular focus on delivering white-glove service to every client, every time.

Key Responsibilities

• Diagnose and repair HVAC systems and components over the phone
• Deliver exceptional customer experiences during every service call
• Maintain detailed service records and communicate effectively with both team members and clients

What We’re Looking For

• Minimum 5 years of hands-on HVAC experience
• Deep mechanical knowledge, including inverter-type systems (e.g. mini splits)
• Strong diagnostic skills and familiarity with a variety of HVAC tools
• Excellent verbal and written communication skills in English
• Team-oriented mindset with a strong work ethic
• A commitment to professionalism and premium service delivery

If this position sounds relevant to you, apply today at Jobs@ephoca.com