We are seeking a highly skilled and experienced Senior Director to lead and inspire a team of talented engineers dedicated to developing cutting-edge solutions.. The ideal candidate will be a visionary leader with a deep understanding of software development methodologies, cloud technologies, and end-to-end contact centre applications. Networking is also a bonus. This role is global in nature, and includes collaborating across EMEA and the US.

Responsibilities:

• Strategic Leadership:
• Develop and execute a comprehensive strategy aligned with the company's overall business objectives.
• Oversee the technical direction and architecture of complex software systems.
• Foster a culture of innovation, continuous improvement, and technical excellence.
• Team Leadership & collaboration:
• Own a set product line along with the delivery of our revenue generating roadmap.
• Lead and mentor a team of experienced team leaders responsible for managing and guiding their respective development teams.
• Recruit, hire, and onboard top talent to strengthen the organization.
• Provide guidance, coaching, and performance feedback to team leaders.
• Foster a collaborative and inclusive work environment across all teams.
• Ability to collaborate and work closely with global teams & processes.
• Project Management:
• Manage multiple software development projects simultaneously, ensuring timely delivery and high-quality results.
• Prioritize projects and allocate resources effectively.
• Monitor project progress and address any issues or risks proactively.
• Technical Expertise:
• Stay up-to-date with the latest trends and technologies in software development, cloud computing, and communication systems.
• Provide technical guidance and support to the development teams.
• Collaborate with other technical teams to ensure seamless integration and interoperability.
• Quality Assurance:
• Establish and maintain rigorous quality standards and processes.
• Implement robust testing and quality assurance practices.
• Ensure the delivery of reliable, scalable, and secure software solutions.

Qualifications and requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 15+ years of experience in software development, with at least 15 years in leadership, with full product ownership and direct management of teams of over 100 people.
• Experience leading diverse, geographically dispersed teams.
• Experience acquiring and managing contract resource
• Proven track record of leading successful software development projects and teams.
• Deep understanding of AWS computing platforms and relevant architectures.
• Demonstrable experience managing cloud costs
• Excellent problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Ability to inspire and motivate teams.
• Advantage: Experience with end-to-end contact center applications