Growth Operations Manager

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role summary

The Growth Operations Manager will support the Chief of Staff to the Chief Growth Officer (CGO) by driving strategic initiatives, optimizing business processes, enhancing internal communications and ensuring smooth execution of high-priority growth projects. This individual will work cross-functionally with senior leadership and various teams to support decision-making, improve operational efficiency, and help accelerate the company’s growth trajectory.

The ideal candidate will be analytical, process-driven, excellent communicator and comfortable working in a fast-paced environment. They will play a critical role in enabling the CGO to scale the organization, drive revenue growth, and execute at pace.

What you’ll do

• Growth Initiatives & OKRs: Plan, coordinate, and track growth initiatives and KPIs, providing actionable insights and recommendation to senior leaders.
• Growth Business cadences management: Create dashboards, reports, and presentations for leadership, supporting CoS in preparing business reviews, department meetings and executive updates, tracking of action items for leadership meetings and strategic discussions.
• Project Management: Own and manage key projects, ensuring timely execution, tracking deliverables, and providing regular updates to leadership.
• Internal Communications: Support internal communications to engage and align employees with key initiatives and strategic goals, and craft messaging for leadership meetings and town halls.
• Process Optimization & Operational Efficiency - collaborate with cross-functional teams to improve operational workflows, streamline communication, identify and drive process improvements to enhance the overall efficiency and effectiveness of the CGO’s office.
  
  

• Bachelor’s degree in Business, Finance, Economics, Communications, or a related field.
• 3-5 years of experience in business operations, strategy, communications, or a related role, preferably in a fintech or technology-driven company.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven recommendations.
• Experience with financial modeling and performance metrics
• Excellent communication skills, both written and verbal, with the ability to present complex information to senior leadership and craft clear, engaging messages for internal audiences.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Strong problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Ability to work collaboratively and cross-functionally in a fast-paced environment.
• MBA or equivalent advanced degree is a plus.