Senior QA Engineer

ControlUp creates an autonomous workplace where the day runs itself.

We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows.

No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.

The Role

We’re looking for a a Senior QA Engineer that will help building the automation infrastructure, who will working side by side with the QA TL to determine the technology and strategy.

How You’ll Spend Your Day

• Ensure that products meet quality standards and other reliability standards
• Work collaboratively and proactively with the product, design, and development teams to create effective testing solutions, troubleshoot issues, and get bugs resolved
• Create tests that provide the team with quick and reliable feedback, including the implementation of automated tests using commercially available and internal tools as part of a fast-paced team
• Collaborate cross-department to accomplish quality and company objectives
• Work effectively in a fast-paced environment where overtime hours are expected to meet deadlines
• Hands-on ability to write automation and build test coverage through existing or new infrastructure
• Write moderately complex code/scripts to test systems, implementing test harnesses and infrastructure as necessary
• Review and investigate incoming bugs from the field to determine relevant route for resolution
• Assist customer facing personnel in regards to known issues and their workarounds
  
  

• 4+ years of professional experience with manual software testing
• Experience with Virtualization and end-user computing technologies (VMware, Citrix)
• Experience with IT systems (Domains, structure, permissions, etc) and computer networking principles
• Experience with API testing (Postman)
• Experience with SaaS deployments in AWS/Azure - an advantage
• Experience with Azure - an advantage
• Experience with SQL DB and RT systems – an advantage
• Experience with automation testing tools and scripting language - an advantage
• Familiarity with PostgreSQL and Kubernetes – an advantage
• Familiarity with Splunk –an advantage
• Excellent verbal and written communication skills in English
• Good communication and interpersonal skills with the ability to interact across the organization and with customers / customer facing teams
• Ability to work proactively and effectively in a fast-paced, complex and dynamic environment, provide process improvement recommendations and increase operational efficiencies by using technology and innovation