Technical Implementation & Support Specialist

*Prior experience or strong understanding of payroll accounting and labor law is required*

We’re looking for a tech-savvy, process-oriented individual with a passion for customers and systems.

The role includes system implementation, onboarding, and advanced technical support (not a call center!).

Responsibilities

• Full-cycle system implementation and training (remote/on-site)

• Tier 2/3 technical support for complex issues and troubleshooting

• Ongoing communication with clients, development, and QA teams

Qualifications

• Experience in software implementation (preferably attendance systems)

• Solid understanding of payroll accounting and labor law – mandatory

• Strong technical aptitude and problem-solving skills

• Ability to work independently and manage tasks end-to-end

• Experience with attendance systems - advantage

• Advanced Excel skills - advantage