Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

The Mobile QA Manual Engineer is responsible for ensuring the quality, functionality, and user experience of mobile applications (iOS and Android) through thorough manual testing. This role involves executing test cases, documenting defects, and collaborating with development, automation, and product teams to deliver high-quality mobile apps.

Requirements

• Test Execution: Perform manual testing, including functional, regression, usability, UI/UX, compatibility, and exploratory testing for iOS and Android applications, validate application builds in different environments.
• Test Case Development: Create, execute and maintain detailed test cases and test plans based on product requirements, user stories, and design specifications.
• Defect Management: Identify, document, and track defects in Jira, providing clear and reproducible steps for developers to resolve issues.
• Cross-Platform Testing: Test applications across various devices and OS versions (iOS, Android) to ensure compatibility and consistent performance.
• User Experience Validation: Validate UI/UX elements to ensure intuitive navigation, responsiveness, and adherence to design guidelines.
• API Testing: Verify API integrations using tools like Postman to ensure accurate data flow and functionality.
• Documentation: Maintain accurate documentation of test cases, test results, knowledge base repository and defect reports for traceability and future reference.
  
  

Required Skills And Qualifications

• A degree in QA testing or a student with a relevant certification, with strong knowledge of software QA methodologies, tools, and techniques.
• 1-2 years of experience in software testing, preferably of mobile applications (iOS and Android).
• Familiarity with Agile/Scrum methodologies.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Proficiency with defect tracking tools (e.g., Jira, TestRail, Xray or Bugzilla).
• Experience with API testing with third-party applications.
• Experience with logs tracking and analysis.
• Experience with SQL for querying databases to validate data integrity and backend functionality.
• Proficiency with Black Box and Gray Box testing techniques.
  
  

Advantage

• Basic knowledge of automation tools (e.g., Appium, Selenuim).
  
  

Soft Skills

• Exceptional attention to detail and analytical skills for identifying edge cases and defects.
• Strong communication skills to articulate issues and collaborate with cross-functional teams.
• Effective task prioritization and time management in dynamic settings.
• Ability to operate with flows, charts, and diagrams.
• Proactive approach to exploratory testing and identifying potential risks.
• Research abilities to investigate issues and explore new testing approaches.
  
  

About Our Culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.