Strategy & Operations Manager

Skeletons, lasers, monster trucks — the Torq brand grabs attention like nothing else in cybersecurity. And we’re growing like crazy, with $70M in Series C funding, 200% employee growth, and 300% revenue growth in 2024. Fueling Torq’s growth are our game changing agentic AI security solutions, backed by a team and culture that makes Torq one of Forbes’ Best Startup Employers in America, and a Business Insider ‘startup to bet your career on’.

Life at Torq is all gas, no brakes. We’re a team of relentless, collaborative go-getters pushing the boundaries of what’s possible for security automation. Every role is an essential driver of Torq’s success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500. Excited about our vision and ready to make an impact as we grow? We’d love to see what you can bring to the team.

We're hiring our first team member to join the newly formed Strategy & Operations function—a central role for someone passionate about building connective tissue across a growing, cross-functional organization.

You’ll partner with leaders across Sales, Marketing, Product, Customer Success, and more to build operating rhythms, support KPI definition and tracking, and drive strategic initiatives forward. This role is critical to increasing operational clarity, resolving coordination friction, and helping the company scale with agility. You'll work hands-on and own end-to-end initiatives—from planning and alignment through execution and delivery.

Responsibilities

• Lead cross-functional projects and pods aligned with strategic priorities (e.g. SWAT teams, GTM enablement, cross-org processes).
• Build and maintain internal operating frameworks that improve visibility, accountability, and decision-making across the org.
• Support department leaders in defining and tracking KPIs/OKRs, ensuring alignment with company priorities.
• Conduct gap analyses across teams and functions (process maturity, metrics, workflows), then help design and implement improvements.
• Translate qualitative feedback into action plans, working closely with leadership to align input with execution.
• Conduct gap analysis within departments (structure, metrics, process maturity) and initiate improvements.
• Drive project execution, ensuring clear roles, timelines, and outcomes, while keeping stakeholders aligned.
• Some travel may be required to support offsites or deeper collaboration with distributed teams.
  
  

• Strong soft skills - High EQ, empathy, and clarity in communication across diverse teams and personalities.
• Strong business acumen- Understanding of B2B SaaS environments, marketing & sales funnels, POCs, and department-level KPIs.
• Structured thinker- Clear communicator who organizes ideas logically and presents them with confidence.
• Proactive & hands-on- Takes ownership, thrives in ambiguity, and pushes initiatives forward independently.
• Coachability- Open to feedback, quick learner, and willing to iterate fast.
• Cross-functional empathy- Understands how Sales, Product, Marketing, CS, and Ops intersect and where friction typically arises.
• Fluent English- Both written and verbal; capable of presenting and leading discussions with global audiences.
  
  

• Experience in cyber industries (especially GTM or operational roles).
• Background in Product, PMM, Solution Architecture, Enablement, Strategic or Operations.
• Hands-on technical experience (SQL, Python)
• Experience crafting and presenting business narratives.
• Startup/scale-up experience with high ambiguity tolerance.
• Global exposure or work with distributed teams.