Retention Manager – SweepStakes Casino

About Us

We're a fast-growing social casino brand with a passion for entertainment, engagement, and innovation. our focus is on delivering fun, rewards, and a top-tier experience to every player.

As we continue to grow, we’re looking for a Retention Manager to join our team and take ownership of player engagement and loyalty initiatives.

What You’ll Do

As our Retention Manager, your mission is to maximize player lifetime value, reduce churn, and keep our players coming back for more.

Your Key Responsibilities:

Build and execute retention strategies focused on loyalty, re-engagement, and long-term player value

Analyze player behaviour to identify trends and churn risks

Create and manage targeted campaigns, segmented promotions, and bonus flows

Develop and oversee VIP programs with exclusive rewards and personal attention

Optimize multi-channel communication: email, push, SMS, in-app messaging

Collaborate with the marketing, product, design, and support teams to ensure a seamless player journey

Monitor KPIs like retention rate, ARPU, and LTV, and adjust strategy accordingly

Stay up to date with responsible gaming guidelines and compliance standards

What You Bring:

Experience in the iGaming / social casino / online entertainment industry – Must

Proven success managing retention and CRM campaigns

Deep understanding of player segmentation, engagement metrics, and behavioural triggers

Hands-on experience with CRM tools and marketing automation platforms (e.g., Optimove, Braze, HubSpot, MoEngage)

Strong analytical skills — ability to turn data into actionable insights

Excellent interpersonal and communication skills

Native or fluent English – Must

Availability for partial overlap with U.S. time zones – Must

Self-starter attitude, ownership mentality, and love for fast-paced environments

Why Join Us?

A chance to own the player retention strategy from A to Z

Join a company in hyper-growth mode with room to make a real impact

Creative and supportive environment in a fun and non-traditional gaming brand

Office located in central Ramat Gan, walking distance from the train

💬 Salary: TBD

📩 Apply now and help us create the most exciting player experience in the social casino world!