Maintenance Technical Support Engineer

Purpose of the job:

Maintenance technical support, supports Services tenders & projects in the Engineering area.

POSITION IN THE ORGANISATION

Organisation structure (job belongs to)

Services Platform

Reports directly to:

Solution Group Director / Operational Excellence Director / Technical Director

Other reporting to:

Services Project Manager,

Services Engineering Director

Network & Links

• Services Platform, Bid Managers, Project Managers, Depot Managers, Technical teams, Supply Chain, Industrial, Quality, …
• Engineering network
• Suppliers
• Customers
  
  

Accountabilities & Authorities

Key accountabilities:

• Supply engineering resource/skills to support tenders and projects.
• Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.
• Participates actively in the Services Engineering network.
• Assures the technical support to the projects.
• Optimises the scope and related tasks of the Maintenance plan.
• Supports cost reduction actions, with sourcing and industrial.
• Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
• Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
• Propose actions to optimise Maintenance plans and LCC.
• Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
• Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).
• Participates in the REX process.
• Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
• Analyses and integrates data coming from Operations (Return on Experience).
• Manages interface with other Product Lines’ Metiers.
• Improve Services Engineering tools & processes
  
  

Performance measurements:

TD, QCD, PMC, Project reliability / availability / cost targets

Feedback from stakeholders

Experience Prerequisites & Required Competences

Educational Requirements

University degree in Railway Engineering, Electronics, Computer Science, Automation Engineering or Electrical and Mechanical Engineering

Experience

• 1-3 years of experience in Railways system/Application engineering
• Knowledge of rolling stock equipment
• Desirable:
• Knowledge of rolling stock maintenance
• Working knowledge of safety management systems and safety risk assessment
• Proficient in the use of MS Office
  
  

Competencies & Skills

• Problem solving capacity (technical and costs evaluation of a solution)
• Capacity of managing Technical risks
• High Interpersonal
• Communication and negotiation skills
• Self-motivated
• Attention to detail
• Ability to work independently
• Desire to learn
• Effective, professional interpersonal skills
• Strong team player
• Dedicated and Hardworking
  
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70 countries we operate in. We’re committed to creating an inclusive workplace for everyone.