Senior System Analyst – Dynamics 365 CRM

A leading global company in the field of smart mobility and fleet management is seeking an experienced and hands-on Senior Systems Analyst to take full ownership of its Microsoft Dynamics 365 CRM platform.

This is a high-impact role combining business and technical leadership, including process analysis, hands-on implementation, and cross-organizational collaboration. You’ll be a key player in shaping and optimizing CRM workflows that support mission-critical operations.

What You’ll Be Doing:

• Analyze complex business processes and translate them into functional and technical specifications
• Lead the hands-on configuration and implementation of Dynamics 365 CRM – including system settings, workflows, customizations, and user support
• Own end-to-end responsibility for the CRM lifecycle – from design to deployment and ongoing improvements
• Collaborate closely with IT, management, and business stakeholders in a tight-knit, professional team.

Location: Rosh HaAyin (Hybrid model – up to twice a week from home)

Competitive salary & benefits

Job requirements:

• 5+ years of experience as a Systems Analyst – required
• Proven experience with Microsoft Dynamics CRM – required
• Hands-on experience implementing and configuring complex information systems – required
• Strong business orientation, independent working style, and excellent communication skills