Project Manager – On-Prem Telephony Project

About the Role

We are seeking an experienced Project Manager to manage the development and deployment of a telephony solution project. This role requires knowledge in VoIP, SIP, PBX, IVR, call routing, dialers, and telecom infrastructure as well as experience in managing complex project involving multiple external software providers and managing customer relationship.

The project involves end-to-end product development which will be executed by external 3rd party companies which will be managed by the Project Manager. The role of the Project manager will also include managing of field implementation of the solutions including a wide range of tasks from gathering requirements and defining the architecture to overseeing implementation, deployment, and final delivery.

The Project Manager will collaborate inbound with technical teams, architects, and management while also managing outbound engagement with customer, partners, and third-party vendors to ensure a successful rollout.

This is a long-term commitment requiring strategic planning, execution, and a results-driven approach to ensure the project meets technical, business, and regulatory requirements.

Key Responsibilities

• Define and manage the full product lifecycle, from requirements gathering to final deployment.
• Work closely with developers, architects, , and system engineers to ensure technical feasibility and successful implementation.
• Develop and manage the project roadmap, aligning with milestones and business objectives.
• Ensure smooth integration with existing telecom infrastructure.
• Oversee system performance, security, and compliance to meet enterprise-grade deployment standards.
• Act as the central point of contact for internal teams, facilitating collaboration between development, QA, and deployment teams.
• Engage directly with customers and stakeholders to gather requirements and ensure alignment with business needs.

Required Skills & Experience

• 5+ years of project management experience in on-premises telephony, VoIP, PBX, or call center solutions.
• Background in SIP, PBX systems (Asterisk, FreeSWITCH, Cisco, Avaya), IVR, call routing, and VoIP infrastructure.
• Experience managing a single long-term project with a defined goal and deployment timeline.
• Proven ability to work cross-functionally with development, architecture, and customer-facing teams.
• Excellent project management and stakeholder communication skills to ensure alignment with all parties.
• Ability to define clear milestones, track progress, and drive execution to meet project deadlines.
• Languages: Hebrew (must), English (high level) for effective communication with local and international stakeholders.

Preferred Qualifications

• Experience working with enterprise telecom infrastructure providers (Cisco, Avaya, Mitel, etc.).