Account Manager

Description

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We’re looking for an Account Manager who will manage a portfolio of Automat-it's strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customer’s AWS environment.

📍 Work location - hybrid from Tel Aviv

Responsibilities

• Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively
• Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives\proactively engage with them to understand their evolving needs, challenges, and goals
• Identify Cost Optimization and upselling opportunities and a need for a Dedicated DevOps or FinOps service
• Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement
• Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals
• Maintain and develop strategic vendor relations with AWS
• Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it

Requirements

• 3+ years of experience in Customer Success, Customer Engineering, or Account Management roles
• 2+ years of experience in selling SaaS solutions and services
• 2+ years of experience in selling complex public clouds like AWS/GCP/Azure - advantage
• A proven, successful track record of generating revenue and closing business
• Experience working with or at startups/ISV companies
• Demonstrated ability to engage and influence C-level executives
• Excellent written and verbal communication skills in both English and Hebrew
• Excellent presentation and organizational skills
• Ability to work in a fast-paced environment
• In-depth experience with selling and/or supporting AWS services - advantage
• Working experience with Salesforce and/or Hubspot - advantage
• AWS cloud certificated - advantage
• Knowledge or experience in FinOps - advantage

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching through Oliva Health
• English classes
• Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.