IT Manager

Bounce is a fintech startup revolutionizing debt management for consumers and creditors with our best-in-class product. By leveraging AI and automation, we create user-friendly experiences that drive positive outcomes for all parties involved.

With a team based in Tel Aviv and New York, we support hundreds of thousands of consumers and build long-term partnerships with leading creditors and fintech companies. As we grow, we're building a world-class finance infrastructure to support scale and transparency — and we’re looking for a skilled IT Manager to join us on that journey.

About Us:

We're seeking our first IT Manager to build and lead our technology infrastructure from the ground up. As a founding member of our technology team, you'll have the unique opportunity to establish our IT foundation, processes, and culture while scaling alongside our growing startup.

How You’ll Spend Your Time:

• Design and implement scalable IT infrastructure to support our rapid growth
• Build robust security frameworks and ensure compliance with industry standards
• Set up monitoring, backup, and disaster recovery systems
• Define IT policies, procedures, and best practices from scratch
• Collaborate closely with engineering, product, and operations teams
• Develop IT roadmaps aligned with business objectives and growth projections
• Evaluate and implement new technologies that drive efficiency and competitive advantage
• Manage IT budget and vendor relationships
• Ensure technology decisions support our startup's agility and scalability needs
• Establish helpdesk and user support processes
• Manage employee onboarding/offboarding technology workflows
• Oversee network administration, device management, and software licensing
• Implement automation to reduce manual processes and improve reliability
  
  

• 4-6 years of IT experience in a startup or high-growth environment
• Proven track record of building IT infrastructure from early stages
• Experience with DevOps practices and infrastructure as code
• Proficiency with configuration management tools
• Strong understanding of compliance frameworks
• Experience with monitoring tools, ITSM platforms, and automation scripts
• Strong communication skills and ability to translate technical concepts for non-technical stakeholders
• Problem-solving orientation with focus on scalable solutions
• Experience managing competing priorities and limited resources