Senior System Engineer

About Viz.ai

Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,800+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies. For more information visit Viz.ai.

We are growing and are looking for a Senior System Engineer to join our mission to increase access to life-saving treatments.

The Role

• Design, implement, and maintain our cloud-based IT systems and services.
• Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.
• Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.
• Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).
• Monitor system performance, metrics and recommending improvements as needed.
• Provide tier 2/3 support for escalated technical issues.
• Document system designs, processes, and best practices.
• Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.
• Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.
• Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.
• Support the implementation and ongoing operations of the company’s Zero Trust model, including device posture checks, identity-based access.
• Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.
• Champion Viz values in every aspect — "Patients First," "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain."
  
  

What You Will Love About Working At Viz.ai

• Seeing your work translated to #'s of lives saved
• You have experience delivering mission-critical, real-world systems
• You love Interacting with great people who are open and fun to hang out with
• Working with world-class people, who have previously taken startups from start to exit - this may be the place for you!
  
  

Requirements

• 5+ years of experience in IT systems or technical support roles.
• Strong hands-on experience with Google Workspace, Okta, AWS SSO, Atlassian, Salesforce integrations, etc.
• Proficient in managing macOS and Windows devices using MDM tools.
• Solid understanding of IAM, patch management, and Zero Trust security models.
• Experience automating IT workflows (onboarding/offboarding, ticketing, etc.).
• Skilled in troubleshooting tier 2/3 technical issues and system monitoring.
• Strong documentation habits and communication skills.
• Proactive, detail-oriented, and comfortable in a fast-paced, cross-functional environment.
  
  

Location:

We are located in San Francisco and Tel Aviv. This position is based in Tel Aviv.

Our office in Tel-Aviv is located in Menachem Begin 150, within walking distance of Arlozorov and Ha'Shalom train stations.

Related Links

https://www.viz.ai/media

https://www.fastcompany.com/most-innovative-companies/2019/sectors/biotech

https://www.calcalist.co.il/internet/articles/0,7340,L-3899610,00.html

https://www.geektime.co.il/viz-ai-raises-71m-in-c-round/

themarker.com/technation/.premium-1.9624267

https://www.businesswire.com/news/home/20191023005322/en/Viz.ai-Raises-50-Million-Series-Bring-AI

https://www.globes.co.il/news/article.aspx?did=1001304340

https://www.themarker.com/technation/1.8019503