Global Customer Service Representative

Netafim's Customer Service Department is hiring a Global Customer Service Representative.

The role involves providing top customer service, managing logistical processes, handling orders from the quotation stage to actual shipment.

What will your day look like at Netafim?

Direct management of activities with the company's global customers

Addressing all customer needs and inquiries

Handling sales documents from the quotation stage to shipment execution

Managing the shipping process with internal and external partners

Gathering data, analyzing reports, and collaborating with various internal and external interfaces.

Operating in an dynamic environment, collaborating with diverse teams and interfaces.

Requirements:

Experience in export logistics and account management - Mandatory

Experience working with global customers - Mandatory

Proficiency in Outlook, Office, Excel - Mandatory

Bachelor's degree in Logistics or another academic field - Advantage

Familiarity with SAP system - Advantage

High customer service orientation and ability to work independently

Experience handling multiple interfaces and meeting deadlines

Strong organizational skills, attention to details

High proficiency in Hebrew and English