Business Support, Facilities Support

Job Title: Senior Workplace Host

Location: Ramat Gan, Israel

Report to: Regional Workplace Manager

Job Summary

Supporting the Workplace manager in overseeing daily site services. Communication with client internal stakeholders and external vendors accelerating issues as necessary. Ensuring a safe, clean, and comfortable work environment.

Key Roles And Responsibilities

• Run the in house reception, mail & courier intake and supply ordering
• Support the provision of operational reporting, HSSE requirements and approval processes for the site as requested by the Regional FM
• Support engagement with Landlord representatives and local/national authorities as required from time to time required
• Monitoring and reporting of planned maintenance activities and ad hoc service requests
• Monitor and respond, with others, to customer requests for office reconfigurations and general staff moves and changes
• Monitoring of actions and completion of service requests
• Coordinating and managing sub-contracted services, delegating tasks and duties as appropriate
• Support conference room services including furniture reconfigurations and monitoring and stationery for use in conference rooms.
• Monitoring of the site general provision of site consumables e.g. stationery – placing appropriate service / procurement requests in order to ensure stationery supplies do not fall below agreed minimums
• Monitoring and replenishment of printer/copier consumable items
• As required, answering queries from the client’s staff members, logging helpdesk jobs where necessary, following up and liaising with clients, customers and site FM as necessary
• Analyzing service requests on site to ensure work is completed and done so in a timely manner.
  
  

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• You will be comfortable forming partnerships with the facilities management team, security, team assistants to be able to help deliver a cohesive and strong workplace experience
• An ability to understand problems, its impact and provide resolutions in a timely manner
• Ability to prioritize and coordinate tasks efficiently ensuring all deadlines are met
• Good communication skills, both verbally and in written
• Flexible approach to work
• Accurate and exceptional attention to detail