Back-office Operator

Who we are:

Are you ready to be part of a transformative company that is empowering thousands of Israelis to save money across various financial verticals? Join Better, a rapidly growing B2C company that has already saved customers over $60 million in commissions and fees. At Better, we are revolutionizing the way people manage their finances through cutting-edge technology and a dedicated team of financial professionals.

We are looking for an experienced Back-office Operator to help us operate our Tax Returns department and provide outstanding customer service to our users.

This position is full-time with a salary of 10,000 ILS / month, and includes all the perks of tech company: a dog-friendly environment, 1,000 ILS Cibus, hybrid 2 days work from home, etc.

What you'll do:

• Collect data and documents from customers
• Manage clients' powers of attorney at the Tax Authority and the National Insurance
• Provide written and verbal customer service to customers
• Prepare client files for Tax Return calculations

Requirements:

• At least 2 years of experience as secretary/administrator/back-office position
• Excellent communication skills in Hebrew
• Well-organized with high attention to detail
• Ability to work independently following established policies and regulations
• Team player with a proactive approach
• Plus - past experience working in Tax Return office