IT Helpdesk Specialist

Bright Data LinkedIn

Responsibilities:

Provide technical support and troubleshooting for Linux, macOS, and Windows operating systems across all user levels.
Manage user accounts, permissions, and security policies - Active Directory and OKTA
Perform system updates, patching, and routine maintenance across all platforms via GPO and Patch management tools
Utilize scripting (e.g., PowerShell, Bash) to automate recurring tasks and streamline processes
Manage hardware, setup, repairs, and component replacements
Manage, configure, and troubleshoot Windows Servers, including Active Directory, Group Policy, and file/print services

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