Jira System Administrator

Who are we?

We are a leading technology company with deep roots in the music and sound industry. We combine advanced technology with creativity, offering an engaging and innovative work environment.

We’re looking for a talented Jira System Administrator to join the BizApps team and help improve processes and lead smart solutions.

If you're passionate about technology, enjoy working in a collaborative team, and want to make an impact – we want to meet you!

What will you do?

• System Management & Development: Full responsibility for Atlassian systems – Jira Software, Jira Service Management (JSM), Confluence – including customizations, optimizations, add-on usage, and integration with other systems.
• User Support & Training: Identifying needs, tailoring solutions, providing ongoing user support, conducting training sessions, and creating user guides.
• Process Improvement & Project Leadership: Leading cross-organizational process improvements using Atlassian tools, in collaboration with IT, development teams, and business units.
• Innovation & Continuous Improvement: Keeping up to date with system updates and changes, and implementing relevant innovations within the organization.
• Documentation & Knowledge Management: Maintaining technical documentation and building a well-organized user knowledge base.
• Task Management & Prioritization: Monitoring and managing open tickets, prioritizing work according to urgency, and maintaining regular communication with internal stakeholders.

What are we looking for?

• Minimum 2 years of experience implementing Atlassian tools.
• Minimum 1 year of experience as a system administrator.
• Minimum 1 year of experience in systems analysis.
• Experience in writing integrations and leading projects – a significant advantage.
• Languages: High-level English – required for regular communication with international users and for documentation.

Personal skills: Excellent interpersonal skills, clear and assertive communication, strong independent work abilities, fast learner, ability to prioritize and manage workload effectively, organized and methodical, open to change, proactive, and creative thinker.

Why join us?

• Hybrid work environment: Two days in the office, the rest from home – ideal work-life balance.
• Collaborative team: Supportive environment where people work together to succeed.
• Growth opportunities: Lead the Jira environment and potentially grow into managing additional systems.
• Real impact: Be a key player in improving and expanding system capabilities within the organization.

If you're looking for your next challenge and want to be part of a winning team – we’d love to meet you!