Technical Product Analyst

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We are seeking a highly skilled Technical Product Analyst to join our Product team, acting as a crucial link between business requirements and technical execution. This role involves translating product and business needs into clear, structured documentation for R&D, working closely with cross-functional teams to ensure delivery of high-quality solutions in a dynamic, API-driven environment

Responsibilities

• Collaborate with Product Managers to translate high-level business requirements into detailed, actionable documentation for R&D teams
• Analyze and interpret API documentation from third-party vendors and translate capabilities into system behaviors
• Serve as a bridge between Product Managers, Development, and QA teams to ensure clarity and alignment
• Identify gaps in functionality and recommend scalable, product-aligned solutions
• Participate in roadmap discussions and contribute a system-level perspective on feasibility and integration
  
  

• 1-2 years of experience in System or Business Analysis, preferably in a tech or API-centric environment. Bachelor of Science in Computer Science or Engineering - advantag
• Proven ability to analyze and model business processes and technical workflows Strong understanding of system architecture, integrations, and functional specifications
• Familiarity with the online payments or fintech industry – a strong advantage
• Experience working with tools like Jira and Confluence – required
• Excellent analytical and problem-solving skills; detail-oriented with a structured approach
• Outstanding communication skills in English (written and verbal)
• Self-starter with the ability to prioritize tasks and manage multiple assignments in a fast-paced environment
• Team-oriented mindset with strong interpersonal collaboration abilities