Site Manager

Site Manager | Full-Time Position | Reporting to CEO   

We’re seeking a dynamic and experienced Site Manager to lead operations, deliver service excellence, and support our growing client base – including strategic clients. 

Reporting directly to the CEO, with a growth path to COO. This role may also expand to managing our upcoming new site in Tel Aviv. 

KEY RESPONSIBILITIES 

Operational Management: 

• Lead all site operations at our flagship location 
• Maintain top-tier service standards and manage budget 
• Recruit, train, and inspire a high-performing team 
• Deliver weekly operational and financial reports 

 Customer Success & Account Management: 

• Ensure outstanding service and efficient inquiry resolution 
• Run customer satisfaction surveys and implement improvements 
• Drive client retention, settlement, and expansion strategies 
• Handle renewals, extensions, and receivables 
• Build partnerships that elevate the client experience 

 Supplier & Contractor Oversight: 

• Maintain long-term vendor relationships 
• Ensure quality control across services 
• Oversee purchasing and optimize costs 

REQUIREMENTS 

• Experience in real estate, facility management, or hospitality 
• Proven ability to manage and motivate teams 
• Strong customer focus and service orientation 
• Excellent multitasking, communication, and relationship-building skills 
• Professional appearance, openness, and positive attitude 
• Fluent English – spoken and written (a must) 
• Proven experience managing a P&L, including budgeting and expense tracking 
• Strong Excel skills and familiarity with financial management software and reporting tools 

WHAT WE OFFER 

• Competitive salary 
• Monthly bonuses based on renewal 
• Annual performance-based (KPI) bonuses 
• Parking privileges 
• Opportunities for advancement 

Ready to lead one of our most strategic site? Apply now and be part of SOK’s next chapter.