Principal Program Manager - AI Acceleration

Company Description

About CyberArk:

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

CyberArk is hiring a Principal for AI Acceleration to lead the strategic adoption of AI-driven practices across our global Product and Technology (P&T) organization.

This new role is designed for an experienced operator and systems thinker who brings a deep understanding of cross-functional process optimization, organizational change, and the practical application of emerging technologies. As the AI Acceleration Principal, you will play a horizontal, enabling role—working across engineering, product, design, and operational functions to identify high-impact use cases, remove barriers to adoption, and embed AI tools and methodologies into the fabric of our product development lifecycle.

You will report directly to the VP of Operations for P&T and will act as a key force in shaping how AI enhances productivity, quality, and efficiency across the organization.

Key Responsibilities

Strategy & Planning:

• Define and drive a strategic roadmap for AI enablement in Product & Technology, aligned with business and operational goals.
• Stay current with AI trends and evaluate tools and technologies for potential adoption in enterprise SaaS development environments.
  
  

• Partner with cross-functional teams to identify, prioritize, and scale high-value AI use cases (e.g., AI-assisted documentation, code generation, test automation, support triaging, operational analytics).
• Facilitate proof-of-concept initiatives, assess outcomes, and create playbooks for wider rollout.
• Develop frameworks for assessing business impact and integration readiness of new tools.
  
  

• Act as an internal champion and coach for AI-driven practices—building awareness, creating training pathways, and fostering a culture of experimentation.
• Collaborate with Security, Compliance, and Legal to ensure responsible and ethical AI adoption practices.
• Work with Data and IT teams to ensure required infrastructure and governance are in place for safe AI usage.
  
  

• Establish KPIs to measure AI adoption, impact on productivity, and operational efficiency improvements.
• Communicate progress, learnings, and outcomes regularly to senior stakeholders across the organization.
  
  

• 5+ years of experience in roles focused on operations, process improvement, or technology enablement—preferably within a product, R&D, or enterprise SaaS context.
• Strong background in industrial engineering, systems thinking, or business process design.
• Familiarity with AI/ML tools and trends, especially around AI in product development, workflow automation, or knowledge management.
• Demonstrated ability to drive cross-functional initiatives, influence without authority, and navigate complex organizational dynamics.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Passion for innovation and a pragmatic mindset around emerging technologies.
  
  

• A strategic role driving AI transformation across a global product and technology organization.
• The opportunity to lead horizontal innovation in a high-impact, high-visibility position.
• A collaborative and forward-thinking environment at a global cybersecurity leader.