Business Operations Manager

We’re looking for a Business Operations Manager - someone who gets a weird thrill from turning chaos into clarity. You see the seams between teams and know how to stitch them into something strong.

This is a high-ownership role for someone who thrives in ambiguity, loves to bring structure, and constantly asks: how can we make this better? If you’re comfortable jumping into complex initiatives, creating clarity, and influencing without authority - this one’s for you.

At Assured Allies, operations is where strategy meets execution (and things actually get done). In a complex, evolving space like aging and insurance, thoughtful execution is just as important as bold vision. This role sits at the intersection of product, data, and strategy - helping us scale smart, not just fast, and ultimately make a real difference for the older adults we’re here to support.

What You’ll Be Doing:

• Drive cross-functional initiatives from planning to execution - aligning stakeholders, removing blockers, and ensuring smooth collaboration across teams
• Establish and continuously optimize operating processes, workflows and rituals that boost clarity, efficiency, and speed - while staying aligned with company goals
• Track and interpret KPIs and operational data, connecting the dots across multiple inputs to create clear, actionable insights for decision-makers
• Turn fragmented information into a cohesive story, to support prioritization, effective communication, and goal alignment at every level
• Build the operating rhythm that keeps the team focused on what matters most - with crisp updates, and structured forums for alignment
  
  

• You have 3-5 years of experience in Business Operations, Product Operations, or cross-functional project management - or any role that turned you into both a strategic thinker and an effective doer
• You thrive in fast-paced, ambiguous environments and are comfortable context-switching, adapting quickly, and figuring things out as you go
• You speak fluent cross-functional — whether it’s engineers, analysts, or marketers, you connect, collaborate, and lead without formal authority by aligning stakeholders, driving progress, and building trust.
• You’re both hands-on and detail-oriented, while also able to zoom out, see the big picture, prioritize effectively, and ask the right questions. You’re resilient and capable of moving initiatives forward with limited direction
• You bring exceptional communication skills, high ownership, and a proactive mindset that helps teams stay focused and aligned
• It’s a plus if you’re comfortable working with tools like Jira, Confluence, and BI platforms
• It’s also a plus if you have experience working in Agile environments - you’re familiar with iterative planning, daily standups, and cross-functional sprint execution