Field Services Engineer

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

For 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions.

We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.

Who you’ll be working with:

Work closely with senior network engineers and IT teams to troubleshoot network issues, manage network configurations, and provide technical support.

As a Cognyter you will:

• Configure, monitor and troubleshoot LAN/WAN networks, including routers, switches, and firewalls.
• Collaborate with cross-functional teams to ensure network reliability and optimize network design.
• Work with network monitoring tools to identify and resolve network performance issues.
• Create and maintain documentation related to network configurations, processes, and procedures for future reference and compliance.
• Conduct regular testing and validation of network changes and upgrades to ensure they function as intended without causing disruptions.

For that mission you’ll need:

• CCNA certification with a strong understanding of LAN/WAN technologies.
• At least 3 years of experience with medium to large-scale enterprise networks
• Hands-on Experience with Cisco/HPE Routers/Switches, PaloAlto/Fortinet Firewalls, F5
• Deep understanding of BGP/DMVPN/EIGRP protocols
• Strong knowledge of Layer 2 technologies, including VLANs, STP, and EtherChannel.

Remember: When you're curious enough, you don't need to check every box to apply. Be in touch!

We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your gender, age, race, creed, or taste in music – if you're curious enough, we’re waiting for you. Apply now.