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מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

OpenLM

תל אביב - יפו

OpenLM

תל אביב - יפו
12,000-18,000 ₪ (הערכה מבוססת AI)
הערכה מבוססת AI ולא שכר של המעסיק

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Job details

Job Information

Date Opened 05/27/2025
Job Type Full time
Industry Technology
Work Experience 0-1 year
City Franz Oppenheimer 4
State/Province Netanya
Country Israel
Zip/Postal Code 4237727

Job Description

Build, develop, and maintain one-on-one relationships with customers.
Produce and deliver a prescribed set of technical services to maintain operational health.
Drive discussions across developers and analysts to management and senior leadership, regarding tasks, projects, cases, and prioritization.
Serve as a primary, technical go-to person for multiple customers, establishing a deep business and operational understanding of their environment.
Field technical inquiries, handle customer issues, and influence partners to improve customers’ health.
Strategically think about people, process, and technology challenges, helping customers realize the efficiencies and advantages of the Adobe Experience Cloud.
Identify and mitigate risks to establish successful partnerships with Adobe.

Role-Specific/Technical

Learn and use groundbreaking Cloud technologies.
Interact with leading technologists around the world.
Work on critical, highly complex customer problems that may span multiple AWS Cloud services.
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues.
Write tutorials, how-to videos, and other technical articles for the customer community.
Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services.
Drive projects that improve support-related processes and our customers’ technical support experience.
Assisted in the design/architecture of AWS and hybrid cloud solutions.
Help Enterprises define IT and business processes that work well with cloud deployments.
Be available outside of business hours to help coordinate the handling of urgent issues as needed.

Qualification

Engineering graduates, practical engineers, or individuals with experience in Technical Support.
Comprehensive training will be provided as part of the onboarding process.

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