CSS Field Sales Representative

Job Description

CSS establishes long-term relationships with Oracle's largest customers, and whilst all Oracle Cloud Services (SaaS, PaaS and IaaS) and traditional software licenses, automatically include Cloud Support with their subscriptions or Premier support, CSS provides enhanced “VIP” lifecycle services to Oracle customers who require more than standard support to keep their systems running reliably, predictably, securely, current and with minimal disruption to business services and help provide more competitive advantage to their business.

A CSS Field Sales Representative requires ambitious, results-oriented sales professional who possesses exceptional New Business (hunter) sales abilities, combined with effective Account Management/Expansion skills. A proven ability to sell Cloud Services would be required, as well as the capability of networking effectively across a large enterprise organization, such as Oracle. Knowledge and experience in the Israeli market is essential.

Knowledge

• Oracle Customer Success Services (CSS) — in-depth understanding of lifecycle service offerings and how they go beyond standard cloud and on prem support.
• Cloud services landscape — including SaaS, PaaS, and IaaS, and how strategic services drive cloud adoption and stability.
• Service sales strategy — expertise in selling outcome-based, ongoing service engagements rather than one-time product transactions.
• IT environments — how infrastructure, application services, and support function in large, complex organizations.
• Account expansion and renewal models — how to land, expand, and renew service relationships over time.
• Cross-functional sales collaboration — understanding Oracle’s internal structure and how to work effectively across Applications, Technology Sales, Delivery, Partners, and Customer Management.
• Commercial + technical literacy — ideally with a background in IT, Computer Science, Cloud experience to bridge technical value with business outcomes.
  
  

Required Skills

• Proven sales record — 7+ years business experience. Proven ability to manage complex sales cycle, with a track record of successful revenue attainment.
• Sell strategic services — articulate the value of CSS in reducing risk, enhancing performance, and driving transformation.
• Conduct needs assessments — uncover service gaps and opportunities in large, complex organizations.
• Negotiate complex service deals — navigate long sales cycles and value discussions.
• Collaborate across functions — align sales strategy with delivery, KAD/LAM and partner ecosystems.
• Present business outcomes — translate service features into concrete customer value for variety stakeholders - IT, Apps and procurement.
  
  

Values

• Customer-centricity — strong desire to create lasting value through long-term service relationships.
• Service-led thinking — prioritizes sustainable customer success over quick wins or product-first sales.
• Integrity and trust-building — key to becoming a strategic advisor for Oracle customers.
• Collaboration — recognizes the value of internal teamwork and external partnerships to deliver cohesive service experiences.
• Ambition — driven to exceed targets by delivering meaningful services to critical customers.
  
  

Responsibilities

Sells organization's services (e.g., maintenance and service contracts); primarily finds new customers and generates new business. Develops new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel.

Qualifications

Career Level - IC3

About Us

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