Support Specialist

As a Support Specialist, you will provide professional support to our B2B customers, helping them resolve issues and get the most out of our services.

*Who Are We?

We are a SaaS company that provides a marketing automation platform for businesses.

Full-time job, Sunday-Thursday, 9:00-18:00.

Currently 100% remote, and later on from the company’s office in Rishon Lezion

*Responsibilities:

• Support customers via phone, video meetings (Shared screen), and email.
• Manage and resolve support tickets dealing with our software.

*Requirements:

• 1-3 years of experience in B2B Customer Success, Support, or Service in a SaaS company (mandatory).
• Experience providing customer support via phone, video meetings (with screen sharing), and email.
• Fluent in both Hebrew and English

Interested? Apply now!

This position is open to all genders.