Revenue Operations Lead

About BIScience

BIScience is an Internet technology company pioneering the world of digital media and audience intelligence with innovative technologies, harnessing user-centric data at scale to bring new insights into the online marketing industry and audience analytics. Our product suite helps online marketers, media buyers, brand managers, sales managers, and business analysts benchmark marketing and advertising effectiveness, perform digital behavioral journey analysis, get an outlook on competitive intelligence, purchase intent, brand engagement, eCommerce activities, and analyze targeted and behavior-based online information.

BIScience is a fast-growing global company with customers spanning from more than 60 markets including fortune 500 companies.

About the Position

BIScience is looking for a Revenue Operations Lead to join our growing team. In this strategic role, you will serve as the operational backbone of our Go-to-Market (GTM) functions, aligning Sales, Marketing, and Customer Success through data-driven insights, scalable systems, and efficient processes. This is a unique opportunity to build and lead revenue operations from the ground up in a fast-paced, global SaaS environment.

Responsibilities:

Data Infrastructure & Reporting

• Build and maintain full-funnel dashboards from lead to expansion.
• Define and enforce KPI standards across GTM teams (Sales, CS, Marketing).
• Develop attribution models and campaign ROI tracking frameworks.
• Provide real-time insights into pipeline health, sales velocity, churn, and revenue performance.

Tech Stack Ownership & Optimization

• Manage and optimize Salesforce, HubSpot, and other GTM tools.
• Implement automation, lead scoring, routing, segmentation, and lifecycle stage logic.
• Evaluate and integrate supporting tools for outbound, enrichment, ABM, and CS engagement.

Strategic GTM Initiatives

• Partner with Sales leadership to improve forecasting and pipeline analytics.
• Design segmentation models and territory plans based on firmographics and intent data.
• Build customer tiering frameworks and CS lifecycle playbooks.
• Document and operationalize sales and CS processes for scalability and visibility.

Cross-Functional Collaboration

• Align Sales and Marketing on funnel definitions, lead handoff, and performance reporting.
• Act as a strategic partner to Marketing Ops and CS to enhance engagement strategies.
• Deliver training materials, onboarding guides, and documentation on GTM systems.
• Scaling & Planning
• Monitor capacity, ramp-up, and team productivity to support headcount planning.
• Track attainment of KPIs across individuals and teams.
• Collaborate with HR and Sales leadership to support compensation planning and performance incentives.

Qualifications:

• 5–7 years of experience in Revenue Operations, Sales Operations, Marketing Ops, or GTM Ops within a B2B SaaS environment
• Proven experience working hands-on with Salesforce and HubSpot (certifications a plus)
• Strong analytical skills and a data-driven mindset
• Demonstrated success in building or scaling GTM operations from scratch
• Excellent collaboration and communication skills across Sales, Marketing, CS, and Executive leadership
• Bonus: Familiarity with tools such as Outreach, ZoomInfo, Clearbit, Chili Piper, Gainsight