Business Operations Manager

We’re looking for a Business Operations Manager - someone who gets a weird thrill from turning chaos into clarity. You see the seams between teams and know how to stitch them into something strong.

This is a high-ownership role for someone who thrives in ambiguity, loves to bring structure, and constantly asks: how can we make this better? If you’re comfortable jumping into complex initiatives, creating clarity, and influencing without authority - this one’s for you.

At Assured Allies, operations is where strategy meets execution (and things actually get done). In a complex, evolving space like aging and insurance, thoughtful execution is just as important as bold vision. This role sits at the intersection of product, data, and strategy - helping us scale smart, not just fast, and ultimately make a real difference for the older adults we’re here to support.

What You’ll Be Doing:

• Drive cross-functional initiatives from planning to execution - aligning stakeholders, removing blockers, and ensuring smooth collaboration across teams.

• Establish and continuously optimize operating processes, workflows and rituals that boost clarity, efficiency, and speed - while staying aligned with company goals.

• Track and interpret KPIs and operational data, connecting the dots across multiple inputs to create clear, actionable insights for decision-makers.

• Turn fragmented information into a cohesive story, to support prioritization, effective communication, and goal alignment at every level.

• Build the operating rhythm that keeps the team focused on what matters most - with crisp updates, and structured forums for alignment.

You Might Be a Fit If You:

• You have 3-5 years of experience in Business Operations, Product Operations, or cross-functional project management - or any role that turned you into both a strategic thinker and an effective doer.

• You thrive in fast-paced, ambiguous environments and are comfortable context-switching, adapting quickly, and figuring things out as you go.

• You speak fluent cross-functional — whether it’s engineers, analysts, or marketers, you connect, collaborate, and lead without formal authority by aligning stakeholders, driving progress, and building trust.

• You’re both hands-on and detail-oriented, while also able to zoom out, see the big picture, prioritize effectively, and ask the right questions. You’re resilient and capable of moving initiatives forward with limited direction.

• You bring exceptional communication skills, high ownership, and a proactive mindset that helps teams stay focused and aligned.

• It’s a plus if you’re comfortable working with tools like Jira, Confluence, and BI platforms.

• It’s also a plus if you have experience working in Agile environments - you’re familiar with iterative planning, daily standups, and cross-functional sprint execution.

Assured Allies is proud to be an Equal Opportunity Employer and considers applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws.