Senior IT Administrator

R&D

Tel - Aviv

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About Appcharge

Appcharge is the leading direct-to-consumer platform for mobile games - built for game makers, by game makers. Appcharge helps publishers sell directly to their players, which ups profits by 35%, and greatly improves player relationships and loyalty. As an all-in-one platform, the company provides everything game publishers need to go direct - fully branded web stores, gamified offers, global payments checkout, mobile in-app-payments SDKs and more. Appcharge is the fastest-growing mobile game payments platform, powering stores for over one-third of the top grossing mobile games. Appcharge supports 500 payment methods and 80 currencies, making partners financially compliant worldwide in minutes. Headquartered in Tel Aviv, Appcharge is funded by Gillot Capital Partners and Play Ventures and is led by veterans from Rovio, Huge Games, Moon Active, and Play Studios.

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Your career

We’re looking for a Senior IT Administrator to build and own Appcharge’s internal IT ecosystem as we scale.

You’ll design secure, automated employee experiences, keep SaaS and device fleets audit-ready, and partner tightly with DevOps so that onboarding, access, and cost governance work like clockwork.

If you thrive on creating streamlined, secure, cloud-first IT operations, this is your place to shine.

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Responsibilities

• Employee lifecycle – automate zero-touch onboarding/off-boarding (accounts, SSO, MFA, devices, base profiles).
• Asset & device management – run procurement, inventory, MDM, and endpoint protection for laptops and mobile test gear.
• Access governance – enforce role-based access and periodic reviews across identity/SSO, code hosting, collaboration and data platforms.
• SaaS administration – integrate and maintain productivity, communication, analytics, and security tooling. optimize licences and spend.
• Network & remote access – own office Wi-Fi/LAN, encrypted VPN access, and traffic segmentation; monitor for uptime and performance.
• Security & compliance – embed MFA, strong-password policy, audit evidence for SOC 2 / PCI DSS readiness.
• Automation & self-service – script common workflows and deliver self-help portals or chat-ops bots to reduce ticket volume.
• Support excellence – deliver Tier 1-2 help-desk with defined SLAs, root-cause tracking, and user-satisfaction metrics.
• Cost & vendor management – negotiate hardware/SaaS contracts, forecast growth, flag redundant services, and drive budget accuracy.
• Collaboration with DevOps – align device and SaaS baselines with infrastructure-as-code, security policies, and production controls.
  
  

• 4 + years in corporate IT administration within cloud-native or SaaS-heavy environments.
• Proven ownership of SSO/identity systems, MDM/EDR platforms, and modern SaaS stacks.
• Hands-on experience with laptop imaging, zero-touch deployment, and scripted automation (Python, PowerShell, or Bash).
• Solid grasp of network fundamentals (DHCP/DNS, VLANs, firewalls, VPN protocols).
• Familiarity with compliance frameworks (SOC 2, ISO 27001, PCI DSS) and evidence collection.
• Ability to balance security enforcement with user productivity and fast-moving product teams.
• Strong vendor-management and cost-optimisation skills.
• Excellent communication—able to translate technical policy into clear guidance for non-technical staff.