Customer Service Support & QA/QC Manager

CI SEMI, a division of CI SYSTEMS, specializes in advanced technologies for the semiconductor industry.

We develop and provide cutting-edge equipment and solutions for semiconductor manufacturing, development, and testing.

We're looking for a QA/QC & Customer Support Manager to lead our quality assurance and customer service operations. If you're tech-savvy, detail-oriented, and experienced in high-tech or semiconductor environments – we want to meet you!

The Role Will Include:

• Leading QA/QC processes and internal audits
• Managing ECOs and product/documentation releases
• Handling customer support requests from start to resolution
• Tracking system documentation, logs, and spare parts inventory

Requirements:

• Degree in Engineering or Quality Management
• 3+ years of QA/QC and/or tech support experience
• Familiarity with ISO standards and ECO processes
• Strong organizational skills and customer-focused approach
• Experience with ERP/CRM systems

Join us and be part of a company that builds the future of semiconductors!