Technical Support Engineer

Pro-Vision.io LinkedIn

תל אביב - יפו

Tier 2 Support and Application Management Specialist (Web & Java Systems)

We are looking for a skilled Tier 2 Support and Application Management Specialist to join our dynamic team, providing advanced support for Java- and Web-based systems in both production and testing environments.

Key Responsibilities:

Deploy system versions and changes in production and testing environments
Monitor and maintain system health using advanced tools
Provide Tier 2 support to internal teams and development staff

Requirements:

2+ years of experience managing Web-based applications – required
2+ years of experience managing Web infrastructure using IIS and Tomcat – required
2+ years of experience with Windows Server-based Microsoft infrastructure – required
1+ year of experience with user-side troubleshooting tools (e.g., Network Monitor, Wireshark, Process Monitor) – required
1+ year of experience with system monitoring tools (e.g., SCOM, AppDynamics, Elasticsearch & Kibana) – required
1+ year of experience working with SSL certificates and handling encrypted Web communications – required
1+ year of experience writing scripts using Bash or PowerShell – required
Experience with SQL databases (e.g., MSSQL) – required
Experience working in both Microsoft and Linux environments – preferred