Technical Solutions Engineer

Hexagate is a leader in real-time Web3 security, helping blockchains, DeFi protocols, asset managers, and exchanges detect and mitigate all types of on-chain risks and threats. Our solutions proactively monitor and analyze smart contracts, transactions, wallets, and blockchain interactions to prevent financial crime and exploits before they happen. We work with some of the largest players in crypto and DeFi, secure tens of billions of dollars and help them to operate and build on-chain faster and in the most secure and reliable way possible.

As a Solutions Engineer, you will be a trusted security advisor for our customers, helping them design, implement, and optimize security monitoring & prevention solutions using Hexagate’s platform. You'll work closely with clients to understand their security needs & challenges, architect monitoring rules and prevention procedures, and ensure seamless integration with their infrastructure. This role requires technical problem-solving, deep blockchain security expertise, and a hands-on approach to customer success.

In This Role, You’ll

• Engage with clients to understand their risk profile, security needs, operation constraints and monitoring challenges
• Design and deploy customized real-time monitoring solutions for smart contracts, transactions, and blockchain entities
• Assist in technical integrations, ensuring customers can efficiently leverage Hexagate’s APIs and SDK, monitoring rules, and threat detection & prevention systems
• Advise clients on best practices for blockchain security, risk mitigation, and monitoring strategies
• Troubleshoot and resolve technical issues related to security monitoring and prevention configurations, API integrations, and alerting mechanisms
• Collaborate with internal teams (engineering, product, and sales) to translate customer feedback into feature improvements
• Stay ahead of blockchain threats, advising customers on new attack vectors and security best practices
• Work across multiple high-impact accounts, delivering solutions tailored to each client’s environment
  
  

We’re Looking For Candidates Who Have

• 3+ years of experience in a technical role such as Solutions Engineer, Security Engineer, Sales Engineer, or Blockchain Analyst
• Strong knowledge of Web3 security, including smart contract vulnerabilities, DeFi risks, and blockchain transaction monitoring
• Hands-on programming experience and APIs for data integrations and monitoring configurations
• Ability to read Solidity and analyze smart contract interactions (some coding experience is a requirement)
• Excellent communication skills, with the ability to explain complex security concepts to both technical and non-technical audiences
• Experience in customer-facing roles, particularly in security, risk management, or blockchain-related industries
• A self-starter mindset, with the ability to work independently and handle multiple accounts
  
  

Nice To Have Experience

• Background in cybersecurity, fraud detection, risk management in DeFi, or security in blockchain environments
• SQL, Python, or other scripting experience for querying blockchain data
  
  

Technologies We Use

• Solidity & smart contract security tools
• SQL, Python, and scripting tools for data analysis
  
  

About Chainalysis

Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.

You belong here.

At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.

We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.