Sales and Marketing Manager

Position Title: Sales and Marketing Manager

Activation Date: 11 May, 2025 Announced Date: 11 May, 2025 Expire Date: 20 May, 2025

• Job Location: Kabul
• Nationality: National
• Category: Telecommunications
• Employment Type: Full Time
• Salary: As per company salary scale.
• Vacancy Number: KR-031-2025
• No. Of Jobs: 1
• City: Kabul
• Organization: Knack Rise Company
• Years of Experience: Minimum of 5 years in sales management, preferably in the telecom industry.
• Contract Duration: 1 Year
• Gender: Male
• Education: Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
• Close date: 2025-05-20
  
  

About Knack Rise Company

Knack Rise Company is a leading provider of telecom services, partnering with Salaam Telecommunication to sell SIM cards, credit cards, and provide electronic Tazkira registration services. With several branches across the region, we are dedicated to offering excellent customer service and expanding our reach.

Job Description

We are looking for a results-oriented and strategic Sales Manager to lead our sales initiatives within the telecommunication sector. The successful candidate will be responsible for driving revenue growth, managing a high-performing sales team, and developing long-term client relationships in a competitive and rapidly evolving market. This role demands a deep understanding of telecom products and services, as well as strong leadership and business development skills.

Duties & Responsibilities

• Sales Management for telecommunication products:
• Develop and implement sales strategies to promote and sell Telecom company products at customer care centers or tele shops.
• Monitor and evaluate sales performance, adjusting strategies as needed to meet targets.
• Ensure the availability of products and manage stock levels at customer care centers.
• Provide training and support to customer care center staff to maximize sales performance and customer satisfaction.
• Handle customer inquiries and concerns regarding the telecom products and services.
• Adjust sales team for all rolls when the company send as a regulation.
• The manager must control, coordinate and achieve stretch cards target or any other target when if the telecom company set for knack rise.
• Lead, train, and manage the sales team to achieve and exceed sales targets.
• Team Coordination and Mobile Team Management:
• Organize and manage mobile sales teams to cover specific areas where Telecom companies have recently launched new sites or customers’ demands.
• Allocate and monitor the mobile team’s efforts to ensure maximum coverage and efficiency in these areas.
• Provide leadership and motivation to the mobile sales team, ensuring they meet their targets and provide excellent customer service.
• Coordinate with the Telecom company network team to ensure that the necessary resources are available for mobile teams.
• Coordinate with the telecom company about the weak coverage or customers’ compliance.
• Market Analysis and Reporting:
• Conduct market analysis to identify sales opportunities and trends in customer behavior.
• Regularly report on sales performance, team activities, and market conditions to the direct Manager.
• Provide feedback on product and service improvements based on customer interactions, sales performance and competition.
• Coordination with Telecom Companies:
• Act as a liaison between Knack Rise and Telecom companies, ensuring alignment with the Telecom companies’ sales goals, market awareness and network expansion plans.
• Coordinate with Telecom companies on marketing initiatives and promotional campaigns to drive sales in the regions of interest.
• Build and maintain strong relationships with key clients, service providers, and business partners.
• Provide regular updates to Telecom companies regarding the progress of SIM and credit card sales in specific areas.
• Customer Relationship Management:
• Develop and maintain strong relationships with key customers and potential customers, the manger must get the key customer data from the mention company.
• Ensure high levels of customer satisfaction by providing exceptional service and resolving issues promptly.
• Operational Support:
• Oversee the logistics and operational requirements for sales activities at customer care centers or tele shops and mobile sales teams.
• Ensure that the required infrastructure, such as mobile units, equipment, and promotional materials, is in place to support sales efforts.
• Collaboration with Internal Teams:
• Work closely with marketing, operations, and customer support teams to drive sales success, improve customer experiences and share the important issue with the telecom company related section.
• Share best practices and collaborate to ensure consistency in sales strategies across regions.
• Coordinate with the admin & finance section for any tele shops tools or goods issue.
• Coordinate for any update initiative issue with the business development team.
• Have a strong coordination with the CEO for any on time operation.
• Budget and Financial Management:
• Monitor the sales budget, ensuring all activities are executed within allocated resources.
• Track and report on sales expenses, ensuring cost efficiency in all activities.
• Other Key Responsibilities
• Identify and capitalize on new market opportunities and partnerships within the telecommunications industry.
• Monitor market trends, competitor activities, and customer feedback to inform business strategy.
• Collaborate with marketing and technical departments to tailor offerings that meet customer needs.
• Prepare detailed sales forecasts, budgets, and performance reports for senior management.
• Ensure all sales activities comply with company policies and telecom regulatory requirements.
• Participate in industry events and networking activities to enhance market presence.
• Able to travel on provinces for market expansion any time required.
  
  

Job Requirements

Skill & Qualifications:

• Experience: Minimum of 5 years in sales management, preferably in the telecom industry.
• Education: Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
• Knowledge: Familiarity with Telecommunication products and services is a plus.
• Skills:
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Knowledge of telecom products, including SIM cards and credit card sales.
• Strategic thinking and problem-solving abilities.
• Ability to work with cross-functional teams and manage multiple projects.
• Strong understanding of telecom infrastructure, services, and customer segments (B2B and B2C).
• Proven leadership and team management experience.
• Excellent negotiation, communication, and interpersonal skills.
• Proficient in CRM tools and Microsoft Office Suite.
  
  

Submission Guideline

Qualified applicants are encouraged to submit their up-to-date resumes with an application letter mentioning the vacancy title and number via email to below email address.

[email protected]

Note: Please include the Position title and vacancy number (Sales and marketing manager KR-031-2025) in the subject line while applying.

Submission Email

[email protected]