Support Specialist

Company Description

HTS provides modern IT and network solutions to enterprise markets worldwide through a comprehensive range of managed IT support services. We are distinguished as a single-source provider of end-to-end IT solutions to meet our clients' business and technology needs. Our global pool of IT engineers offers professional consulting, data solutions, and maintenance services, helping clients adapt to evolving technology demands. Our expertise in design, engineering, installation, and maintenance allows us to help our clients optimize their operations, enhance business performance, and meet challenges effectively.

This is a contract role for a Support Specialist, located on-site in Herzliya. The Support Specialist will be responsible for providing technical support, troubleshooting issues, offering customer support, and utilizing analytical skills to resolve technical problems. The role requires effective communication with clients to understand their needs and provide appropriate solutions.

• Technical Skills: Technical Support, Troubleshooting
• Customer Service Skills: Customer Support, Communication
• Analytical Skills: Analytical Skills
• Proven ability to work on-site and provide hands-on support
• Experience in IT asset management and deployment services is a plus
• Strong organizational and time-management skills
• Bachelor's degree in Information Technology, Computer Science, or related field is preferred