Back Office Manager

About ROVR:
At ROVR, we're a collective of music lovers, tastemakers, and entrepreneurs on a mission to redefine how people discover and engage with new music. Our platform celebrates genre-defying artists, elevates alternative sounds, and offers a dedicated space for DJs, curators, and listeners to explore music beyond the mainstream. If you're passionate about storytelling, cultural movements, and shaping narratives that resonate—we’d love to hear from you.
About the Role:We are seeking a highly organized and detail-oriented Back Office Manager to oversee the administrative and operational functions of our Music Discovery platform. This pivotal role is integral to maintaining the integrity, accuracy, and efficiency of our systems, content, and overall audience experience. You will work closely with various departments, ensuring seamless workflows and exceptional quality across all touchpoints.
Key Responsibilities:

• Operational Management: Oversee all back-office activities, including schedule management and content uploads to the music dashboard and application.
• Content Review & Scheduling: Validate, schedule, listen to, and organize playlists, ensuring all content aligns with platform standards.
• Quality Assurance: Conduct regular checks on the Music Dashboard, Mobile App, and associated systems to maintain content accuracy and operational stability.
• Data Management: Input and maintain music databases with a high level of precision and attention to detail.
• Licensing & Compliance: Collaborate with licensing organizations to manage rights, permissions, and compliance, ensuring full adherence to industry regulations.
• Financial Administration: Oversee royalty distribution, broadcast reporting, and financial interactions with record labels and rights holders.
• Data Analysis & Reporting: Utilize management dashboards to track workflows, analyze data, and provide actionable insights to support decision-making.
• Technical Coordination: Facilitate tech support with users by coordinating with internal teams to resolve issues promptly and effectively.
• Cross-Departmental Collaboration: Work closely with other departments to streamline processes and maintain system efficiency.
• Reporting & Performance Analysis: Prepare comprehensive reports on operational status and performance, presenting key findings to senior management.
• E-Commerce Oversight: Manage the ROVR online shop, including content curation, logistics coordination, and customer support.
• Special Projects: Support ad-hoc projects and take on additional responsibilities as needed.



• Minimum of 1 year of experience managing complex data operations in a fast-paced environment
• Exceptional organizational and multitasking abilities, with a keen eye for detail
• Proven ability to work under pressure and meet strict deadlines
• Strong communication and interpersonal skills, with the ability to effectively liaise across departments
• Deep interest in alternative cultural content, music, and contemporary art
• Familiarity with licensing procedures and experience working with rights organizations
• Proficiency in English (written and spoken)
• Experience in e-commerce management is highly desirable
• Working knowledge of Photoshop and Figma is a plus
• Background or interest in audio technology is an advantage
• Must exhibit strong work ethic, loyalty, and a commitment to delivering top-tier quality