Network Engineer - Tel Aviv

We are looking for a motivated and detail-oriented Network Engineer to support one of our clients. You will work alongside senior engineers to ensure smooth network operations, while developing your skills in routing, switching, and network security.

Key Responsibilities:

• Provide first-line and advanced first-line support for network-related issues (LAN, WAN, Wi-Fi, VPN).
• Perform initial diagnostics, troubleshooting and resolution of network incidents and service requests.
• Support hardware installation, configuration, and maintenance of switches, routers, firewalls, and access points (Cisco, Juniper, or similar).
• Monitor network performance using tools like SolarWinds, PRTG, or similar.
• Escalate complex issues to Level 2/3 engineers with thorough documentation.
• Assist with configuration of VLANs, ACLs, and VPN tunnels.
• Manage and update network documentation, diagrams, and inventory.
• Coordinate with vendors and service providers for circuit troubleshooting and maintenance.
• Follow ITIL-based incident, change, and problem management processes.

Required Qualifications:

• 2-5 years of experience in network support or similar IT infrastructure role.
• Hands-on experience with network hardware (routers, switches, firewalls, access points).
• Understanding of TCP/IP, DNS, DHCP, VLANs, and VPN concepts.
• Familiarity with Cisco IOS or similar network operating systems.
• Experience using ticketing systems (ServiceNow, JIRA, or similar).
• Strong problem-solving and communication skills.
• English proficiency (B2+) — verbal and written.

Preferred Qualifications (Nice to Have):

• Cisco CCNA certification (or in progress) or equivalent knowledge.
• Exposure to network security practices (firewalls, ACLs, IPS/IDS).
• Experience supporting VoIP and wireless networks.
• Familiarity with network monitoring tools (SolarWinds, PRTG, Nagios, etc.).