Customer Support Specialist

Customer Support Manager for a leading gaming company in Tel Aviv

We're looking for a motivated and experienced Customer Support Manager to join our dynamic team! If you have 1-3 years of experience with Zendesk and a passion for delivering exceptional customer experiences, we want to hear from you.

What You'll Do:

✅ Oversee daily operations and ensure timely response to customer inquiries

✅ Optimize customer support processes and improve satisfaction rates

✅ Leverage Zendesk for efficient ticket management and reporting

✅ Collaborate with cross-functional teams to resolve customer issues

Requirements:

🔹 1-3 years of experience with Zendesk – a must!

🔹 Strong communication and problem-solving skills

🔹 Ability to multitask and thrive in a fast-paced environment

🔹 Customer-focused mindset and leadership abilities

📍 Full-time, hybrid work model

📅 Join a supportive, innovative, and fast-growing company!

Ready to make a real impact? 🚀 Send your CV today!