Technical and Application Support Engineer

Keysight Technologies LinkedIn

רעננה

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

Engage with customers, sales and/or service representatives across EMEAI, and with focus on Israel, to deliver post-sales customer support, solving technical questions of varied scope and complexity.
Manage day to day operations and workload expectations autonomously.
Share technical expertise across the EMEAI team and write deep technical articles for the customer knowledgebase
Close cooperation with the Keysight product and software and solution centers. The technical support application engineer is the technical interface between the customers and the Keysight Worldwide support team.
Take proactive actions while interacting with customers in terms of solving current questions or addressing potential future needs.
Develop into the Component Testand Wireless knowledge expert within KeysightCare for products and solutions

Qualification

Bachelor and/or Master’s degree in Electrical Engineering or science discipline.
Typically, 4-5 years relevant experience working in Vector Network Analysis, Impedance Analysis and DC Device Parameter Analysis.
Is familiar with calibration techniques, like SOLT, TRL, De-embedding in coax, waveguide and on-wafer.
Brings experience of testing passive and active components from filters to high power amplifier or mixers with VNAs.
Solid understanding of modern VNA measurements beyond S-Parameters like, gain compression, IMD, Noise Figure.
Is familiar with different modulation techniques and wireless technologies.
Good understanding of modern Signal Analyzer measurements beyond Spectrum analysis like, Phase Noise, EVM, EMI, Noise Figure or Noise Floor.
Good understanding of RF/µW fundamentals with practical experience using RF/µW test equipment.
Good understanding of the generation, demodulation, and analysis of digital communication signals.
Requires in-depth technical knowledge and experience in job and ability to work independently.
Advanced instrument programming skills with SCPI and instrument drivers with C++, C#, VEE, LabView, Python, MATLAB ® or VB, is an advantage.
Strong organizational skills, ability to multi-task, priorities and work well under pressure.
Local language written and oral communication essential. A strong level of English language required.
Extra languages are an advantage.
Understands the local market, customer needs and dynamics, strong communicator who can positively interact with customers.
Full driving license.