Technical Support Engineer (JavaScript & Java)

Technical Support Engineer (JavaScript & Java)

We’re looking for a Technical Support Engineer with strong JavaScript and Java skills to join our dynamic frontend team, supporting five mission-critical UI applications used by internal and external SAP users.

In this role, you’ll troubleshoot and resolve technical issues, analyze logs, collaborate with engineering teams, and ensure a seamless experience for our customers. You’ll work with tools like Dynatrace and Kibana, contribute to improving our knowledge base, and communicate solutions clearly and professionally.

What you’ll do:

• Provide timely technical support and resolve customer issues
• Debug JavaScript and Java applications
• Analyze logs and monitor system performance
• Collaborate with developers to solve complex problems
• Maintain technical documentation for self-service support

What we’re looking for:

✔️ 2+ years of experience in JavaScript and Java development

✔️ Experience with Dynatrace, Kibana, and log analysis

✔️ Strong troubleshooting and debugging skills

✔️ Excellent communication and customer-focused mindset

✔️ Bonus: DevOps knowledge, familiarity with Jira/ServiceNow, cloud services, APIs

Ready to grow your skills and make an impact? Join us!