Technical Support Representative

Company Description

Chief Automation Officer specializes in providing ideas, methods, and software to improve the efficiency of business processes. With a focus on characterizing processes and implementing technological solutions, we serve clients across various industries including insurance, banking, and food services. Our goal is to help businesses reach their full potential by leveraging advanced technological tools and decades of experience.

Role Description

This is a full-time hybrid role for a Technical Support Representative at Chief Automation Officer. The role is located in the Tel Aviv District, Israel, with the option for some remote work. The Technical Support Representative will be responsible for providing customer support, ensuring customer satisfaction, offering technical support, troubleshooting issues, and utilizing analytical skills to resolve problems.

Qualifications

• Customer Support and Customer Satisfaction skills
• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Experience in a technical support role is a plus
• Excellent communication skills
• Ability to work independently and in a team
• Knowledge of IT systems and software
• Strong technical skills and vast familiarity with Windows environments