About Faye

Faye is an award-winning travel platform redefining what it means to feel protected away from home. We seamlessly combine industry-leading travel insurance, proactive real-time support, and instant reimbursements for common travel disruptions—making us the fastest-growing, highest-rated, and most beloved travel protection provider for U.S. travelers.

At Faye, every day is an adventure. Whether we're building new solutions for modern explorers or supporting our community of travelers, our team (62% women, 50% parents, and a few furry coworkers) brings passion and purpose to everything we do. We believe in growing together, having fun along the way, and making every moment count.

About the Role

At Faye, we’re growing rapidly, and there’s never been a better time to shape the employee experience and redefine what office management looks like. We’re looking for a dynamic, proactive individual to join our team and play a key role in creating a positive, engaging, and productive work environment.

Responsibilities

Office Management Responsibilities:

• Oversee daily office operations, including groceries, supplies, and ensuring smooth day-to-day functioning.
• Manage office cleaning services and maintenance to maintain a clean, organized, and efficient workspace.
• Liaise with suppliers and vendors to meet office needs and ensure timely deliveries.
• Monitor and replenish office supplies as needed.

Employee Experience Responsibilities:

• Play a critical role in shaping Faye’s company culture and strengthening the values that define who we are.
• Plan and coordinate company events, "Happy Hours," team-building activities, holiday celebrations, and personal milestones (birthdays, weddings, births, etc.)
• Manage and track the welfare budget, ensuring cost-effective decisions without compromising the employee experience.
• Develop and launch initiatives that foster employee engagement, boost morale, and strengthen our sense of community.
• Stay updated on industry trends and best practices in employee experience and welfare, bringing fresh, creative ideas to continuously enhance our culture.
• Serve as a point of contact for employees on welfare-related matters.

Qualifications

• Native-level English proficiency - a must.
• Proven experience in office management - a must.
• Proven experience leading welfare initiatives with a creative approach in a dynamic work environment - a must.
• Strong organizational and budget management skills.
• Proficiency in Google Suite.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• High attention to detail and a proactive, solutions-oriented approach.