Field & PC Operation Technician

We are seeking a proactive and detail-oriented IT Technician to join our global IT team. In this role, you will be responsible for maintaining and troubleshooting laptops and desktops across Windows, macOS, and Linux environments. You will also assist with internal company events and help ensure the smooth operation of IT services for all employees.

Major Responsibilities

• Troubleshooting: Diagnose and resolve hardware and software issues; provide technical support for end-users as needed.
• Event Support: Provide on-site IT assistance for internal company events, including setup, support, and breakdown of equipment.
• Documentation: Keep detailed records of troubleshooting activities, equipment status, and IT interventions.

Desired Background

• Proven hands-on experience with Windows, macOS, and Linux operating systems.
• Solid understanding of computer hardware and software troubleshooting
• Excellent problem-solving skills with strong attention to detail.
• Ability to work independently, prioritize, and manage multiple tasks.
• Strong communication skills and a customer-first mindset.

Bonus Points (Advantages):

• MCSA (Microsoft Certified Solutions Associate) and/or CompTIA certifications.
• 1–2 years of experience as a Helpdesk Tier 1 agent and/or Field Technician.