Site Reliability Engineer I

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.

Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

JOIN THE ELITE INFRASTRUCTURE GUARDIANS AT FLYWIRE!

Are you ready to step into the critical world of high-stakes cloud infrastructure? Flywire is seeking a Site Reliability Engineer I to join our elite team of technical problem-solvers!

The Challenge Awaits!

As our next SRE champion, you'll be thrust into the dynamic heart of our digital ecosystem where every decision impacts thousands of users worldwide. You won't just maintain systems – you'll be the driving force behind our infrastructure's evolution!

🔥 Design and build cutting-edge infrastructure that powers global financial solutions

🔥 Embed yourself directly with engineering teams as their reliability guru and production excellence advocate

🔥 Collaborate across teams to revolutionize how we deploy and optimize our critical services

🔥 Conquer complex production issues by diving fearlessly into every level of our technical stack

🔥 Join our incident response team and become part of our 24/7 defence force protecting our systems

This isn't just another tech job – it's your opportunity to be at the frontline of infrastructure innovation, where your expertise directly translates to the success of a global financial technology leader!

Are you ready to accept the challenge and transform how Flywire delivers reliability at scale?

Qualifications

CALLING ALL TECH ADVENTURERS! JOIN OUR GLOBAL SRE SQUAD!

What Makes YOU Our Next SRE Star

🚀 Fresh SRE Talent Welcome! - Up to 3 years of experience in the SRE universe is perfect! We're looking for both emerging talent and those ready to level up!

🚀 "T-Shaped" Mindset Required - Bring your specialised skills but embrace becoming a versatile generalist too! Our multidisciplinary team thrives on people who can dive deep AND think broadly.

🚀 Fearless Problem Solver - Take ownership of complex system challenges and become our infrastructure detective, uncovering hidden opportunities for improvement!

🚀 People-First Technical Expert - Your stellar communication, collaboration skills and empathy are just as critical as your technical prowess. You'll be empowering colleagues across the globe!

Our Tech Arsenal Is Impressive

⚡ Modern languages including Ruby, Java, Kotlin, Go, Node, Python

⚡ Full AWS ecosystem: EC2, ECS, Lambda, Cloudwatch, SQS, RDS, Kinesis, S3, ElasticSearch, DocumentDB

⚡ Infrastructure essentials: Linux, Docker, Terraform, Make, Chef

⚡ CI/CD tools: Gitlab, Jenkins

⚡ Monitoring powerhouses: Sentry, Sumologic, New Relic, Prometheus, Grafana, Honeycomb

The Flywire Culture Experience

🌍 Truly Global Team - Work with colleagues across 3 continents and 4 countries! Remote work is fully embraced!

🌍 Engineering Excellence - Our teams are powered by Agile, Lean, and Extreme Programming principles, with the autonomy to shape their own path to success.

🌍 Knowledge Explosion - Regular internal cross-discipline events keep our collective expertise growing exponentially.

🌍 Open Source Champions - We actively contribute to the wider tech community whenever possible.

🌍 Community Leaders - We host events and Meetups that strengthen our local tech communities.

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)