Collections Coordinator with Light Bookkeeping Support (Temporary Role)

Key Responsibilities

• Manage and monitor customer accounts for collections.
• Contact customers via phone and email to follow up on overdue payments.
• Handle open invoices and track payment status.
• Work with the Priority ERP system to update and maintain collections data.
• Issue invoices and assist in maintaining accurate customer records.
• Coordinate with the accounting team to confirm payments and resolve discrepancies.
• Provide occasional support for basic bookkeeping activities.
  
  

• Proven experience in customer collections – required.
• Familiarity with Priority ERP – required.
• Previous experience in bookkeeping – an advantage.
• Bookkeeping certification (Level 2) – a plus but not required.
• Strong proficiency in Excel and general computer skills – a significant advantage.
• Excellent communication skills, service-oriented, and persistent.
• Highly organized, with strong time management skills.
• Ability to work under pressure and across multiple interfaces.